Hollywood Studios Terms and Conditions:
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS &
CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE.
HOLLYWOOD STUDIOS RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
LIMITATION OF LIABILITY
In no event shall Hollywood Studios or its licensors, suppliers, vendors, officers, directors, employees, or agents, be
liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting
from loss of use, data or profits, whether or not Hollywood Studios has been advised of possibility of the damage, arising
out of or in connection with the use or performance of the site or of failure to provide services that you order from
Hollywood Studios or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay,
or interruption of service. In no event shall Hollywood Studios be liable or responsible for any damages or consequences
arising from or related to your inappropriate or unauthorized use of the site or its content.
TURNAROUNDS
Next Business Day turnaround: All jobs in by 8:00 AM will be ready the next day by 6:30 PM, problem jobs or jobs that require
proofs won’t be considered as next business Day. Standard Turnaround: Orders placed after 1:00 PM with a turnaround of 2-4,
5-7 or 7-9 businesses days will not count as part of the standard turnaround. If the turnaround time is not specified at the
time of order your order will be considered 2-4 days and will be charged accordingly, please note that the billing charges
won’t be reversed.
RETURNS / REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we
will re-print the order. No Refunds or Credit.
Customer must notify Hollywood Studios within 6 business days of order acceptance to notify any defects discovered in the
ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product
within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are
returned for any reason.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole
responsibility of the person from which such Content originated. This means that you, and not Hollywood Studios, are entirely
responsible for all Content that you use from Hollywood Studios Gallery or send, upload, post or transmit via the Service.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable
Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i)
child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person,
a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to
inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or
urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at
any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of
Hollywood Studios or any third party does not control the Content posted by Customers and does not guarantee the accuracy,
integrity or quality of the Content. Under no circumstances will Hollywood Studios be liable to you in any way for any
Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided
for your personal use only. You agree to abide by these terms of service and not to use these products and services or
related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters,"
"pyramid schemes," or any other form of solicitation.
You acknowledge that Hollywood Studios does not pre-screen Content, but that Hollywood Studios and its affiliates
shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of
service or may otherwise be objectionable. You further acknowledge and agree that Hollywood Studios may preserve Content
and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure
is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the
Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Hollywood Studios,
its users and the public.
GOVERNING LAW
Hollywood Studios is based in Glendale, California and all transactions take place on Hollywood Studios servers
located in Glendale CA. Any legal action or proceeding relating to or arising from your access to or use of this
Site shall be instituted in Glendale. CA. You agree to submit to the jurisdiction of Glendale, CA courts and agree
that venue in these courts is proper in any such legal action or proceeding.
INDEMINITY
You agree that you shall indemnify and defend Hollywood Studios and all parties from whom Hollywood Studios
has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages,
costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these
Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other
material you incorporated into Products.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.
Hollywood Studios is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines,
Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files. Minimum charge
for typesetting and design is $45.00.
INDEMNITY
By submitting the above document to Hollywood Studios "I agree to the following terms".
I have verified that spelling and content are correct. I am satisfied with the document layout.
I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once
my order is collected and that I assume all responsibility for typographical errors.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork, designs and images must be provided in CMYK format. Hollywood Studios, Inc. is not responsible for
any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.
All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Hollywood Studios
is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
COLOR PROOFING & MATCHING
Hollywood Studios, Inc. is not liable for color matching or ink density on screen proofs approved by the
customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
Application of UV Coating may effect or change the appearance of the printed colors. Hollywood Studios
is not liable for the final color appearance of a UV product/s.
ORDER CANCELLATION
Hollywood Studios will be happy to help you cancel your order prior to Approval. However, orders may be eligible
for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges
depending on the stage of the order. Please note that if your job has already been collected and plated for press
or any process thereafter, modifications cannot be made and it can no longer be cancelled and no refunds will be issued.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.)
will be subtracted from your refund. Minimum is $5 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
Hollywood Studios is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.
ORDER SHIPPING AND DELIVERY
Hollywood Studios, will always act to make sure that any production difficulties do not delay delivery schedules.
In no case shall Hollywood Studios, Inc. be liable for any consequential or damages resulting from any delay in
shipment or delivery.
Please note that Hollywood Studios can only use its own shipping account and will not use customer provided account
numbers for any couriers.
All Hollywood Studios customers agree not to hold Hollywood Studios liable for delays in shipments caused by
weather conditions, shipping company delays, international customs issues or any other circumstances beyond
Hollywood Studios direct control. Hollywood Studios, Inc. shipment and delivery dates are calculated based upon
estimates provided by our suppliers.
Hollywood Studios will always act to make sure that delivery schedules are met. However, unexpected equipment
failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical
difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be
the grounds for order cancellation.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from
package shipment. Hollywood Studios is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the inproper shipping address,
Hollywood Studios will reship the package with corrected address and charge an additional shipping fee for the shipment.
We reserve the right to refuse service without disclosing a reason.
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